Essay is always a headache!
Send us your paper details now
We'll find the best professional writer for you!

operations

operations
1. Explain the fundamentals of operations management and the seamless integration between inbound logistics, operations, outbound logistics and the customer; Chapters 1 to 8, journal articles, all assessments and final exam)
2. Evaluate the reasons behind the growth of green logistics and sustainable supply chains LearnJCU material, journal articles, Chapters 1 to 8, all assessments and exam
3. Evaluate supply and demand parameters for maximum utilisation of resources and minimisation of waste Session 4 and 5, all assessments and exam
4. Describe the strategic tangible assets of a firm, the value chain, and explain how to harmonise the value chain to achieve strategic outcomes Chapters 1 to 8, LearnJCU material, journal articles and all assessments
Course Learning Outcomes Assessment
K1: Demonstrate essential knowledge necessary for a career in business related professions assignments; Final Exam
S2: Apply critical thinking to address issues in business assignments; Final Exam
S3: Convey information clearly and fluently, in high quality written form appropriate for their audiences assignments; Final Exam
S5a & b: Create an collaborate environment for cooperative and constructive working relationships with people from diverse cultures and backgrounds assignments; Final Exam
A1: Employ technical skills, including numeracy, necessary for professional practice in business assignments; Final Exam
K – Knowledge; S – Skills; A – Application of Knowledge & Skills

2.3 Learning and teaching in this subject
This subject uses a combination of approaches to teaching and learning, including both student centred and teacher directed approaches. The content of the subject is disseminated using a variety of teaching strategies including workshops, team work, case studies, discussions, simulations, and readings. At the beginning of each session, you will be made aware of the expected learning outcomes, how such outcomes are relevant to the world of business, and the resources that support the learning outcomes of this subject.

You are expected to be an active participant in the learning process and are encouraged to participate in all activities and undertake ALL weekly readings. Students are expected to pre-prepare for each class. This requires pre-reading the relevant text chapters, scanning over PowerPoint and other lecture materials, and preparing responses to any required activities
Beyond the classroom, individual learning experiences will be greatly enhanced if you collaborate and share ideas with other students. One easy way to achieve this is to form a study team with 2-3 other students with similar needs and expectations. Your lecturer can assist with this.
Students are expected to be active participants in the learning process and are encouraged to participate in the lectures, workshops/tutorials and undertake weekly chapter/case readings.

Tips on how to get a good grade
• Read the assigned materials (text chapters and other documents) prior to class.
• Make a copy of the PowerPoint slides and add extra notes from the lecture and your own reading. Read at least two to three referee journal articles for each topic.
• Look for practical examples of PIO principles/concepts in everyday situations Try to relate the concepts read to a current situation for a practical application of the theory/concepts.
• Actively listen to the lectures, and participate in the discussions and the team activities. If you participate, you will get a better understanding of the concepts with the added bonus that you will remember the material more during exam times.
• If you do not understand something, ask. If you are too shy or are intimidated to ask during the lecture or tutorial, ask after class. Try to remember, there is no such thing as a silly question. If you are confused or wondering about something presented in class, I can virtually guarantee that others are confused or wondering about the same thing. So please, ask for clarification – help the class! We all learn from each other.
• Have the right positive attitude. Your education is an investment in your future.

2.4 Student feedback on subject
As part of our commitment at JCU to improving the quality of our courses and teaching, we regularly seek feedback on your learning experiences. Student feedback informs evaluation of subject and teaching strengths and areas that may need refinement or change. YourJCU Subject and Teaching Surveys provide a formal and confidential method for you to provide feedback about your subjects and the staff members teaching within them. These surveys are available to all students through LearnJCU. You will receive an email invitation when the survey opens. We value your feedback and ask that you to provide considered feedback for each of your subjects.

2.5 Subject resources and special requirements
Prescribed Text
» Russell, R. S. & Taylor, B. W. (2014). Operations and Supply Chain Management (8th edt) Wiley. The digital text can be sourced online from the link below:
» http://www.wileydirect.com.au/buy/operations-and-supply-chain-management-8th-edition/
Part 1: Operations Management

Nine chapters – pp. 1 to 421
Part 2: Supply Chain Management

Eight Chapters pp. 422 to 793
Recommended Journals and Online Sources
? Journal of Manufacturing: http://www.journals.elsevier.com/journal-of-manufacturing-processes/
? Journal of Operations Management: http://www.elsevier.com/wps/find/journaldescription.cws_home/523929/description#description
? International Journal of Manufacturing Research: http://www.inderscience.com/jhome.php?jcode=ijmr
? International Journal of Operations and Production Management: http://www.emeraldinsight.com/journals.htm?issn=0144-3577
? Journal of Supply Chain Management: http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1745-493X
? International Journal of Logistics Systems and Management: http://www.inderscience.com/jhome.php?jcode=ijlsm
? Supply Chain Management; an International Journal: http://www.emeraldinsight.com/journals.htm?issn=1359-8546
? International Journal of Integrated Supply Management: http://www.inderscience.com/jhome.php?jcode=ijism
? Journal of Operations and Supply Chain Management: http://bibliotecadigital.fgv.br/ojs/index.php/joscm
? Supply Chain Management Journal: http://scm-journal.com/index.html
? Supply Chain Forum: an International Journal: http://www.supplychain-forum.com/
? McKinsey Quarterly: https://www.mckinseyquarterly.com/home.aspx
? McKinsey Quarterly China: http://www.mckinsey.com/insights/china
? McKinsey China: http://www.mckinseychina.com/
? Disruptive technologies: Advancements that will disrupt life business and the global economy http://www.mckinsey.com/insights/business_technology/disruptive_technologies
? The Edge: http://edge.org/
? CSIRO Sustainable Manufacturing: http://www.csiro.au/Organisation-Structure/Flagships/Future-Manufacturing-Flagship/Agile-Manufacturing/Sustainable-Manufacturing-Innovation/SustainableManufacturingOverview.aspx
? Writing: http://www.monash.edu.au/lls/llonline/writing/index.xml
? Referencing at JCU: http://www.jcu.edu.au/business/open/JCU_116030.html

https://www.youtube.com/results?search_query=operations+management&sm=3
https://www.youtube.com/results?search_query=operations+processes&sm=1
https://www.youtube.com/results?search_query=supply+chain
https://www.youtube.com/results?search_query=supply+chain+sustainability
https://www.youtube.com/results?search_query=supply+chain+logistics
https://www.youtube.com/results?search_query=supply+chain+of+the+future
https://www.youtube.com/playlist?list=PLhvMIsPbo0GAiBsBFU-9ecVqSmwc6X_2V (Managing disruptive technologies)
Libguides available from the JCU Library website will provide details on referencing, plagiarism, findings marketing books and journals

Online and Electronic Resources
The following libguides available from the JCU Library website will provide details on referencing, plagiarism, findings marketing books and journals

http://libguides.jcu.edu.au/referencing
http://libguides.jcu.edu.au/content.php?pid=63980&sid=472370

Learning & Writing Skills workshops and notes to assist with writing an essay; presentations etc

http://www.jcu.edu.au/learningskills/index.htm

Subject Website on LearnJCU
Access the subject website through LearnJCU at learnjcu.jcu.edu.au for lecture notes, quizzes, handouts, assessment summaries and more!
Login using your JCU email username and password. The site for this subject is opened to all participants enrolled in the subject at least seven days prior to the commencement of the subject. Browser requirements for LearnJCU are provided on the opening webpage of LearnJCU.

Section 3. Assessment details
3.1 Requirements for completion of subject
You must obtain a final mark of at least 50% to pass the subject. In addition, the expectation is to obtain at least an average of 50% over all invigilated components (supervised individual assessment) within a subject to pass the subject overall.
Any student who does not achieve a pass in the invigilated components may, in exceptional circumstances, be reviewed by the School Assessment Committee.

Students who have completed less than 100% of the assessment will be subject to review by the School Assessment Committee which could result in an overall fail.
It is important to be aware that assessment “is always subject to final ratification following the examination period and that no single result represents a final grade in a subject” (Learning, Teaching and Assessment Policy 5.21.).

3.2 Feedback on student learning
Students can expect to have feedback no later than 21 days after the due date of the submitted assessment item. Both assignments are graded using rubrics that will be returned via the LearnJCU grade centre. Here you will not only get your grade but feedback on the assessment item. The report including embedded feedback will be returned to assist with preparing future reports.

3.3 Assessment Task 1: Operations

Aligned subject learning outcomes • CLO2: Apply critical thinking to address issues in business
• CLO3: Convey information clearly and fluently, in high quality written form appropriate for their audiences
• SLO1: Describe the strategic tangible assets of a firm, the value chain, and explain how to harmonise the value chain to achieve strategic outcomes
• SLO2: Explain the fundamentals of operations management and the seamless integration between inbound logistics, operations, outbound logistics and the customer
• SLO5a & b: Create an environment for cooperative and constructive working relationships with people from diverse cultures and backgrounds
Group or individual Individual
Weighting 20%: 2000 words (+/- 10%)
Due date Restate date (as in Section 1.2)
ASSESSMENT TASK 1: DESCRIPTION
Under the broad umbrella of “Operations Management” this individual assessment is based around an International Australian Airport Complex (not Cairns).
Your task is to identify and analyse the airport operations, its value chain and integration between inbound logistics, operations, outbound logistics and the end user – ‘a customer’. You are required to identify the linkages back to the theory you are studying in LB5230 – Managing Strategic Resources and Operations. The assignment will broadly cover the material you have studied up to, and including, session five (Part I of your text book), class room discussions, concepts and Journal articles or other external material, you have covered in class, or as part of your individual readings.
In particular, your answer to assessment 1 will encompass the following broad themes:
? Overview of your selected airport
? The day-today-operation of the airport – a typical 24 hour cycle
? Linkages between the airport operations and LB5230 theory
? Sustainability within the selected airport precinct

ASSESSMENT TASK 1: marking rubric on page 21
ASSESSMENT TASK 2: Supply Chain Management
Aligned subject learning outcomes • CLO1: Demonstrate essential knowledge necessary for a career in business related professions
• CLO2: Apply critical thinking to address issues in business
• CLO3: Convey information clearly and fluently, in high quality written form appropriate for their audiences
• SLO1: Describe the strategic tangible assets of a firm, the value chain, and explain how to harmonise the value chain to achieve strategic outcomes
• SLO2: Explain the fundamentals of operations management and the seamless integration between inbound logistics, operations, outbound logistics and the customer
• SLO4: Describe the strategic tangible assets of a firm, the value chain, and explain how to harmonise the value chain to achieve
Group or individual Individual
Weighting 30%: 2500 words (+/- 10%)
Due date Restate date (as in Section 1.2)
ASSESSMENT TASK 2: DESCRIPTION
Under the broad umbrella of “Supply Chain Management” this individual assignment will be based around an International Retail Company involved in online selling to customers globally (not Apple). Your task is to identify and analyse the business’s global logistics, supply chain channels and sustainability throughout the value chain all the way to the end user – the customer. You will identify the associated linkages back to the theory you are studying in LB5230 – Managing Strategic Resources and Operations.
The assignment will broadly cover the material you have studied from session six onwards (Part II of your text book) as well as, class room discussions, concepts and Journal articles or other external material, you have covered in class, or as part of your individual readings. In particular, your answer to assignment 2 will encompass the following broad themes:
? Overview of the business/company selected
? Supply chain/logistics management from the source to the customer
? Linkage between the company activities and LB5230 theories
? Sustainability throughout the value chain

ASSESSMENT TASK 2: marking rubric on page 22

ASSESSMENT TASK 3: Final Exam

Aligned subject learning outcomes • CLO1: Demonstrate essential knowledge necessary for a career in business related professions
• CLO2: Apply critical thinking to address issues in business
• CLO3: Convey information clearly and fluently, in high quality written form appropriate for their audiences
• SLO1: Describe the strategic tangible assets of a firm, the value chain, and explain how to harmonise the value chain to achieve strategic outcomes
• SLO2: Explain the fundamentals of operations management and the seamless integration between inbound logistics, operations, outbound logistics and the customer
• SLO4: Describe the strategic tangible assets of a firm, the value chain, and explain how to harmonise the value chain to achieve
Weighting 50%
Date Restate date (as in Section 1.2)Duration 2.0 hrs

see Special Consideration, Supplementary, Deferred and Special Examinations Requirements <http://www.jcu.edu.au/policy/allitoz/JCUDEV_005344.html>
ASSESSMENT TASK 3: EXAMINATION DESCRIPTION
You are required to complete a two-hour ‘closed book’ exam which MAY contain case study and/or essay type questions. Exams MAY consist of a number of questions from which you MAY have some choice. Examination questions will be multi-faceted covering a number of topics from the course to ensure you are able to express your overall and in-depth learning from the topics. Case study exams may consist of a brief case study and the questions will invite you to express your knowledge and learning by relating the information to the case study.

EXAMINATION CRITERIA
Students are expected to obtain at least of 50% for supervised individual assessment in the subject. In order to pass this subject overall, you must obtain a final mark of at least 50% to pass the subject.

3.2 Feedback on student learning
Students can expect to have feedback no later than 21 days after the due date of the submitted assessment item. Both assignments are graded using rubrics that will be returned via the LearnJCU grade centre. Here you will not only get your grade but feedback on the assessment item. The report including embedded feedback will be returned to assist with preparing future reports.

Section 4. Other information about assessment and student support
4.1 Submission and return of assessment
The ability to adhere to deadlines is a highly desirable attribute that employers seek in our graduates. Right from the beginning, new students should acquire the habit of meeting deadlines for their work, by organising their study time appropriately. The following points apply to the submission of assessment
1. Extensions will be granted in cases of illness or personal issues (medical certificate/counsellor’s statement required). It is at the discretion of the subject co-ordinator/lecturer that extensions will be granted for inescapable, unexpected, documented work commitments (provide documentation). You should contact your lecturer before the due date if you are likely to require an extension.
2. Where no prior extension has been approved, late submissions will incur a penalty of 5% of the total mark available per day including part-days, weekends and public holidays. Assessment tasks will generally not be graded after 14 days past the due date.
Please ensure that if required to submit a hard copy of written assessment you have attached the College of Business, Law and Governance Assignment Coversheet. A copy of the cover sheet is available at the end of this document.
3. The assessment will be returned with feedback no later than 21 days after submission.

4.2 Plagiarism and referencing
Plagiarism occurs when writers claim ownership of written words or ideas that are not their own. Plagiarism is a form of cheating and any instances of plagiarism will be dealt with promptly according to University procedures.
Please see the JCU Student Academic Misconduct Requirements Policy
• www.jcu.edu.au/policy/student-services/student-academic-misconduct-requirements-policy

Also see the definition of self plagiarism in the JCU Learning, Teaching and Assessment Policy and note policy statement 5.9 in regard to submission of one’s own work that has been previously submitted for assessment and received a grade www.jcu.edu.au/policy/learning-and-teaching/learning-teaching-and-assessment-policy
Referencing is a systematic way of acknowledging the sources that you have used. Students should check out the very helpful online resources relating to academic writing, referencing and avoiding plagiarism at:
• Writing and Maths Skills Online www.jcu.edu.au/students/learning-skills/learning-skills-online (In particular, the booklet Summarising, Paraphrasing & Avoiding Plagiarism is a very useful guide).
• The Referencing Libguide http://libguides.jcu.edu.au/referencing
• What is Plagiarism? www.jcu.edu.au/students/exams-and-results/what-is-plagiarism

4.3 Important advice relating to examinations
If you experience difficulties or serious circumstances before or up to the day of your exam, which you believe may affect your ability to sit the exam successfully or perform at your best, you can apply for special consideration in the marking of your exam. Please see the JCU Special Consideration, Supplementary, Deferred and Special Examinations Requirements http://www.jcu.edu.au/policy/allitoz/JCUDEV_005344.html

If you are unable to attend an exam at the scheduled time due to extenuating circumstances/circumstances beyond your control, you may apply for a deferred exam. Deferred exams are granted in exceptional circumstances such as severe medical conditions or family or personal trauma. For further information, visit
http://www.jcu.edu.au/student/assessmentexams/exams/JCU_096513.html

4.4 Student support
James Cook University is committed to ensuring people with disabilities, injuries, illnesses or health conditions are able to participate to the fullest possible extent in the educational programs offered by the University and all other aspects of University life. Students with disabilities, injuries, illnesses or health conditions, who require special arrangements or consideration, should contact AccessAbility Services (see table below).
If you want further information regarding: Visit the URL
AccessAbility Services www.jcu.edu.au/accessability-servicesAccommodation www.jcu.edu.au/accommodation Careers and employment www.jcu.edu.au/careers-and-employmentChildcare www.jcu.edu.au/students/support/childcare-and-schoolingCounselling www.jcu.edu.au/counsellingEnrolment www.jcu.edu.au/students/enrolment Feedback and complaints www.jcu.edu.au/students/feedback-and-complaints Fees and financial support www.jcu.edu.au/students/fees-and-financial-support Inclusion and engagement www.jcu.edu.au/inclusion-and-engagement Indigenous student support www.jcu.edu.au/australian-aboriginal-and-torres-strait-islander-information/student-support Information for current students www.jcu.edu.au/studentsInternational student support www.jcu.edu.au/international-studentsLearning skills/ Language support www.jcu.edu.au/students/learning-skills Library and computing services www.jcu.edu.au/library Librarians – Liaison www.jcu.edu.au/library/about/library-contact-details/liaison-librarian-discipline-responsibilitiesOff-campus students www.jcu.edu.au/off-campus-students Responsibilities and rights www.jcu.edu.au/students/support/student-support Review of Assessment and Student Access to Scripts and Materials Policy www.jcu.edu.au/policy/student-services/review-of-assessment-and-student-access-to-scripts-and-materials-policy Special Consideration, Supplementary, Deferred and Special Examinations Requirements www.jcu.edu.au/policy/student-services/special-consideration,-supplementary,-deferred-and-special-examinations-policy Student Academic Misconduct Requirements www.jcu.edu.au/policy/student-services/student-academic-misconduct-requirements-policy Student Policies www.jcu.edu.au/policy/student-services Student Association www.jcusa.edu.au/

Section 5. Subject calendar

Study Week Lecture Topic and Content Readings
Test Ch.’s. & others Related Assessment workshop themes (W) and Tutorials activities (T) *
Session 1: Friday night
Introduction to Managing Strategic Resources and Operations
• Overview to the subject
• Assessment
• Study resources, text book, learnJCU, etc
Ch. 1: Introduction to Operations and Supply Chain Management

Learning Objectives:
? Describe what the operations function is and how it relates to other business functions
? Discuss the key factors that have contributed to the evolution of operations and supply chain management
? Discuss how and why businesses operate globally and the importance of globalisation in supply chain management
? Calculate and interpret productivity measures used for measuring competitiveness
? Discuss the importance of operations and supply chain management to a firms strategy and the process of developing, aligning and deploying strategy

Ch.’s 1 PP Slides,

Recommended readings on BB & and one journal type article related to the topic

Both assignments and exam
W/T: Activities: work through sample questions on p. 28

W/T: case problem 1.3 on p. 31.

Session 2: Saturday morning
Ch. 6: Processes and Technology

Learning Objectives:
? Evaluate strategic options in process planning, including whether or not to out source
? Differentiate among different types of production processes
? Understand the effect of volume and standardisation on process selection
? Appreciate the difficulties in translating a design to a process
? Use simple flowcharting tools to improve everyday processes
? Investigate the use of technology in manufacturing and service processes
Supplement: ‘Disruptive Technologies’ and the ‘Internet of Things’ from McKinsey Articles

Learning Objectives:
? Understand the concept of disruptive technologies and the Internet of things
? Appreciate exhibit E.2: the 12 potentially economically disruptive technologies
? Relate these technologies to an industry you are familiar with

Ch. 6 PP Slides.

Recommended readings on BB & and one journal type article related to the topic
Recommended readings on BB around disruptive technologies and the internet of things
Both assignments and exam
W/T: Review of key terms p. 253

Select questions from p. 254 and problems from p. 255 for discussion and analysis
W/T: class and group discussion around “disruptive technologies” and “the internet of things”

Disruptive technologies: Advancements that will disrupt life business and the global economy

What will their likely effect be?

Session 3: Saturday afternoon
Ch. 7: capacity and Facility Design

Learning Objectives:
? Evaluate different strategies for capacity expansion
? Explain the concepts of economies of scale, best operating level and capacity cushion
? Describe the advantages and disadvantages of different types of layouts in both manufacturing and service settings
? Visualise work flow and utilise algorithmic problem solving to lay out a facility
? Create and evaluate hybrid layouts and hybrid solutions to problems
Ch. 7 PP Slides.

Recommended readings on BB & and one journal type article related to the topic
Both assignments and exam W/T: Activities: Review the summary of key formulas p. 288

Review summary of solved problems pp. 288-289

Select problems to work through from pp.290-294

Discuss questions for case study 7.3 pp. 296-297
Session-4: Sunday morning
Ch. 2: Quality Management

Learning Objectives:
? Discuss and define the dimensions of quality
? Articulate the benefits and costs of good quality, and the costs of poor quality
? Understand how quality management systems have evolved and be able to assess the stage of quality evolution a particular company exhibits
? Utilise quality tools and the DMAIC methodology in problem solving
? Explain the philosophy and magnitude of Six Sigma quality
? Recognise quality awards and ISO certification
Ch.’s 2 PP Slides

Recommended readings on BB & and one journal type article related to the topic

Both assignments and exam W/T: Activities: Review the summary of key formulas p. 98

Review summary of key terms related to the topic themes pp. 98-99

Selected questions from pp. 99-101

Discuss questions for case study 2.3 pp. 104-105
Session 5: Sunday afternoon

Ch. 3: Statistical Process Control

Learning Objectives:
? Explain when and how to use statistical process control to ensure the quality of products and services
? Discuss the rationale and procedure for constructing control charts
? Utilise attribute control charts to determine if a process is in control
? Utilise variable control charts to determine if a process is in control
? Identify control chart patterns and describe appropriate data collection
? Develop control charts using Excel and OM tools
? Assess the process capability of a process Ch.’s 3 PP Slides

Recommended readings on BB & and one journal type article related to the topic
Both assignments and exam W/T: Activities: will for the main part be spent going through calculations and the statistical process control mathematical concepts

Any additional time can be spent on the three case studies pp. 147-149

Session-6: Friday evening

Ch. 10: Supply Chain Management, Strategy and Design

Learning Objectives:
? Describe the key characteristics and management strategies of the modern supply chain
? Discuss sustainable supply chain practices and the impact of the environment on supply chain decisions
? Describe the role of information technology in supply chains, and the need for supply chain integration
? Present the SCOR model and calculate key performance indicators for monitoring supply chain performance
Ch. 11: Global Supply Chain Procurement and Distribution
Learning Objectives:
? Discuss outsourcing as a strategic decision
? Explain the basic elements of procurement, e-procurement and spend analysis
? Describe distribution strategies, systems and processes
? Assess the advantages and disadvantages of different models of transportation
? Discus issue and trends in the global supply chain

Ch’s.10 and 11 PP Slides.

Recommended readings on BB & and one journal type article related to the topic
Both assignments and exam

W/T: Review of key terms pp. 445-446

Select questions from p. 447 for discussion and analysis

Discuss questions from case problem 10.1 pp. 449-450

Select problems from pp. 486-495 for discussion and analysis

Session-7: Saturday morning

Ch. 12: Forecasting

Learning Objectives:
? Discuss the strategic role of forecasting in supply chain management
? Describe the forecasting process and identify the components of forecasting demand
? Describe demand using various time series models, including exponential smoothing and trend and seasonal adjustments
? Discuss and evaluate various methods for evaluating forecast accuracy
? Use excel to create various forecast models
? Develop forecasting models with linear and multiple regression analysis
Ch. 14: Sales and operations planning

Learning Objectives:
? Appreciate the interface of marketing, finance and operations in S&OP planning
? Describe the monthly S&OP process and the importance of reconciling differences
? Utilise various tools and techniques to adjust capacity and manage demand
? Evaluate a demand scenario and select an appropriate S&OP strategy
? Describe hierarchical planning and the process of determining available to promise
? Determine overbooking single orders, and fare class strategies for revenue management in services
Ch.’s. 12 and 14 PP Slides.

Recommended readings on BB & and one journal type article related to the topic
Both assignments and exam W/T Revise summary of key formulas/terms pp. 540-541

Case problem 12.2 p. 555
Operation decision making tools – linear programing (supplement to Ch. 14)
Introduction: pp. 648-660

Session-8: Saturday afternoon
Ch. 13: Inventory Management

Learning Objectives:
? Explain why companies keep inventory and how advances in IT have impacted inventory decisions
? Discuss the key elements and costs of inventory, and the relationship between inventory costs and customer service
? Contrast continuous and periodic inventory systems, and classify inventory according to the ABC system
? Utilise basic inventory models to calculate order quantity and related measures as well as the annual cost of inventory
? Determine the appropriate reorder point in a continuous inventory system based on a target service level
? Calculate the order quantity for a periodic inventory system

Chs. 13 PP Slides

Recommended readings on BB & and one journal type article related to the topic

Both assignments and exam

W/T: Review of key terms p. 585

Select one of the three case studies to go through on pp. 591-593

Session-9: Sunday morning

Ch. 15: Resource planning

Learning Objectives:
? Discuss the difference between independent and dependent demand systems
? Describe the inputs and outputs to MRP system and execute the MRP process
? Determine resource capacity and load percent and perform load levelling on capacitated resources
? Explain the hierarchical planning process for resources as a closed loop system, and discuss the assumptions on which this process is based
? Describe the basic ERP systems and the scope of their implementations including the connection to SCM, CRM and PLM
? Discuss the issues, advantages and drawbacks of the enterprise IT software systems that run today’s global businesses
Ch. 17: scheduling

Learning Objectives:
? Explain the multiple dimensions of a good schedule and determine which type of schedule is appropriate for different types of production systems
? Use several different quantitative techniques for loading, sequencing and monitoring work
? Discuss advanced planning and scheduling systems, and contrast finite and infinite scheduling
? Use the theory of constraints to identify the bottleneck, and pace a system to the bottleneck operation
? Create efficient and equitable employee schedules
Ch. 15 and 17 PP Slides

Recommended readings on BB & and one journal type article related to the topic

Both assignments and exam
W/T: Review of key terms p. 585

Select one of the two case studies to go through on pp. 719-720
select typical questions from p. 787

Select one of the two case studies to go through on pp. 792-793

Session-10: Sunday afternoon
Ch. 16: Lean Systems

Learning Objectives:
? Explain how the basic elements of lean eliminate waste, create flow and continuously improve operations
? Assess the benefits of lean as well as the difficulties in implementing lean systems
? Explain how the complementary concepts of lean and six sigma work together for process improvement
? Conduct and interpret a value stream map
? Use lean concepts and techniques to enhance environmental initiatives
? Create strategies for implementing lean in service industries
Course revision
Chs. 16 PP Slides

Recommended readings on BB & and one journal type article related to the topic
Both assignments and exam
W/T: Select questions from p. 753

Work through case 16.2 on pp. 755-756
Revise the preceding 10 sessions
* Related materials and activities are available on blackboard for this subject.

The sequence of some topics and presentation schedules may change due to availability of staff, resources or due to unforeseen circumstances
Section 6. Rubrics
Rubric Grading Criteria for Assignment 1 (20%)

Criteria Unsatisfactory
0-49% Pass
50 – 64% Credit
65 – 74% Distinction
75 – 84% High distinction
85 – 100% Grade
20%
Overview of selected airport
Provide an overview of your selected airport and its significance to the Australian economy
CLO2; SLO1; SLO2; SLO3; SLO5
Weight: 2% Produced work which fails to demonstrate a thorough understanding of airport workings from an operational perspective At a minimum identifies and describes the fundamentals and the relationship and operational linkages in a typical airport Demonstrates a basic ability to develop and organise content in a logical manner underpinned by basic analysis with outcomes supported by some evidence based analysis Exhibits a sound ability to develop and organise content in a logical and concise manner based around critical analysis that is underpinned by unambiguous evidence Exhibits an holistic capacity to develop and organise content in a logical and concise manner based around critical analysis supported by unambiguous evidence
Day to day operations
Describe in detail a typical 24 hour operational cycle of your selected airport
CLO1/2; SLO1, SLO2; SLO3
Weight: 7%
Produced work which fails to demonstrate an understanding of rudimentary linkages between history and evolution Demonstrates basic use of relevant analysis to understand historical and current milestones applicable to this assessment Applies critical thinking to develop and organise content in a logical manner underpinned by basic analysis with outcomes supported by some evidence based analysis Establishes a sound analytical approach to critical thinking with an analysis based on the evidence provided around the history and evolution of Changi Exhibited a solid systems analysis of the history and evolution of Changi in a critical and holistic approach that demonstrates a high level of appraisal
Linkages between your airport and LB5230 theory
Note linkages between the airport operations and current best practice as noted in LB5230
CLO2; SLO1; SLO2; SLO4
Weight: 5%
Produced work which fails to demonstrate an understanding and knowledge pertaining current operational management theory and practice At a minimum, identifies and describes basic fundamentals and highlights rudimentary linkages pertaining to current operational management theory and practice Demonstrates a basic ability to develop and organise theory and practice content in a logical manner underpinned by basic analysis with outcomes that are evidence supported Describes the strategic, theoretical and operational milestone linkages at Changi. Milestones are underpinned via analysis that is evidence based and supported Exhibited a solid systems analysis/evaluation of the linkages between theory and practice in a critical and accurate manner that demonstrates a high level of evaluation
Sustainability
Ascertain the criticality of integrated sustainability concepts throughout the airport operations as a fundamental business philosophy
CLO1/2; SLO2; SLO3
Weight: 3%
Presented work that demonstrates a lack of fundamental sustainability knowledge and understanding generally when applied to a global business
At a minimum identifies and describes a low level of sustainability knowledge and the linkages throughout the airport precinct under discussion Presented work that demonstrates knowledge of fundamental sustainability principles generally as a core business philosophy for a global airport Concise assessment, knowledge and examples that demonstrates enhanced sustainability application around the intersection of technology and the customer as a core business philosophy
Presented work around sustainability concepts is expressed coherently and concisely around the intersection of technology and the customer as a core business philosophy
Presentation & Referencing
Convey information clearly and fluently, in a quality written and referenced format appropriate to target audiences
CLO1/3; SLO2; SLO3
Weight: 3%
Presented work that demonstrates a lack of literacy and rudimentary writing skills and/or referencing. Shows a basic understanding of language that conveys minimal detail. Numerous discrepancies pertaining to grammar, sentence, composition and/or referencing Incorporates relevant language that mostly conveys a clear meaning to readers. Writing may include some errors in grammar and/or referencing Appropriate language and accepted principles of English and APA referencing citation are used. Communicates clearly and concisely with few errors Presented work is expressed coherently and concisely to readers with minimal to nil English, grammatical and/or referencing errors
Total
/20%
Rubric Grading Criteria for Assignment 2 (30%)

Criteria Unsatisfactory
0-49% Pass
50 – 64% Credit
65 – 74% Distinction
75 – 84% High distinction
85 – 100% Grade
30%

Overview of the business selected
Provide an overview of your business selected, and its supply chain significance fundamentals
CLO2; SLO1; SLO2; SLO3; SLO5
Weight: 4%
Produced work which fails to demonstrate a rigorous understanding, or knowledge, pertaining to the history and evolution of the company selected At a minimum identifies and describes fundamentals and the relationship linkages within the supply chain and global logistics of the company selected Demonstrates a basic ability to develop and organise content in a logical manner underpinned by basic analysis with outcomes supported by some evidence based analysis Exhibits a sound ability to develop and organise content in a logical and concise manner based around critical analysis underpinned by unambiguous evidence Explains fundamentals in a critical and accurate manner that demonstrates advanced systems thinking applied to an holistic supply chain concept
Supply chain management from source to customer
Explain the interconnectivity of global logistics, supply chains and the content of LB5230
CLO1/2; SLO1, SLO2; SLO3
Weight: 10%
Produced work which fails to demonstrate an understanding and knowledge pertaining to current supply chain management theory and practice At a minimum, identifies and describes basic fundamentals and highlights rudimentary linkages pertaining to supply chains and global logistics Demonstrates a basic ability to develop and organise theory and practice content in a logical manner underpinned by basic analysis with outcomes that are evidence supported Conclusions and outcomes are concise and link logically to the strategic direction. Relevant future based supply chain concepts and strategies have been evaluated for their usability Demonstrates a solid analysis/evaluation of the strategic business challenges confronting future based supply chain development and implementation
Linkage between supply chain/ global logistics and LB5230
Note linkages between the business selected and current best practice as noted in LB5230
CLO1/2; SLO2; SLO3
Weight: 7%
Failed to identify relevant issues with pertaining to the question. Little original analysis shown and the interconnection of the themes is not understood or promulgated Conclusions provide limited applicability to the question and its broader strategy based scenario around global logistics, technology and future based supply chain design
Applies rudimentary thinking to the question and its broader strategy around global logistics, technology and future based supply chain design.
Was not expressed to any meaningful depth. Conclusions and outcomes are concise and link logically to the strategic direction. Relevant future based supply chain concepts and strategies have been noted and evaluated for their usability Demonstrates a solid analysis/evaluation of the strategic business challenges confronting aspects of future based supply chain development and implementation
Sustainability throughout the value chain
Ascertain the criticality of integrated sustainability concepts throughout the business as a fundamental operating philosophy
CLO1/2; SLO2; SLO3
Weight: 5%
Presented work that demonstrates a lack of fundamental sustainability knowledge and understanding generally when applied to a global business
At a minimum identifies and describes a low level of sustainability knowledge and the linkages throughout the airport precinct under discussion Presented work that demonstrates knowledge of fundamental sustainability principles generally as a core business philosophy for a global airport Concise assessment, knowledge and examples that demonstrates enhanced sustainability application around the intersection of technology and the customer as a core business philosophy
Presented work around sustainability concepts is expressed coherently and concisely around the intersection of technology and the customer as a core business philosophy
Presentation & Referencing
Convey information clearly and fluently, in a quality written and referenced format appropriate to target audiences
CLO1/3; SLO2; SLO3
Weight: 4% Presented work that demonstrates a lack of literacy and rudimentary writing skills and/or referencing. Shows a basic understanding of language that conveys minimal detail. Numerous discrepancies pertaining to grammar, sentence, composition and/or referencing Incorporates relevant language that mostly conveys a clear meaning to readers. Writing may include some errors in grammar and/or referencing Appropriate language and accepted principles of English and APA referencing citation are used. Communicates clearly and concisely with few errors Presented work is expressed coherently and concisely to readers with minimal to nil English, grammatical and/or referencing errors
Total
/30%

Section 7. LearnJCU and Technology Support

All Internal and External subject offerings utilise the Blackboard learning management system. External study is study that does not require on-campus attendance, however all other rules, guidelines and expectations apply. Assessment due dates, learner responsibility and independent learning skills are necessary. Here is a link to the JCU Off-Campus Student Information Guide: http://www.jcu.edu.au/offcampusstudents/public/groups/everyone/documents/guide/jcu_116065.pdf.

As with all College of Business, Law and Governance students please email businessonline@jcu.edu.au for assistance with all educational technology/online challenges. Please also be aware that the College of Law, Business and Governance has Student Support Officers (SSO’s) available to you. SSO’s offer personalised support to students for a whole range of things including connecting students to relevant services, helping students attain their educational goals or helping you find ways to succeed at university. Here are the contact details:

Townsville Campus: Susan Wright Contact: 47 814 163 cblgstudentsupport@jcu.edu.au

Cairns Campus: Natasha Garvey Contact: 42 321 087 cblgstudentsupport@jcu.edu.au
Online Tutorials
Logging in to an online tutorial is through LearnJCU. The link under Tutorials provided by your lecturer will open up Blackboard Collaborate. You will need the following in order to participate and fully benefit from the sessions.
? Collaborate Launcher: When you attempt to join a Collaborate session you will be prompted to download the launcher. Email businessonline@jcu.edu.au if you need assistance.
? Reliable internet connection
? The optimal browser to work with LearnJCU is Mozilla Firefox
? Headset with noise cancelling capabilities and USB connection
? Webcam (optional)
Online Tests and Quizzes
If your subject includes an online test or quiz you will need to log in to your LearnJCU subject site to access the link. Typically these links will be positioned within the Assessment area of the LearnJCU subject site.
To avoid any technical problems such as internet drop out or screen freeze, please ensure you are working on a PC/Mac desktop or laptop with a fast and reliable internet connection. Do not attempt this test on Internet Explorer; use only Firefox Mozilla as your web browser. Do not attempt this test on a mobile device, tablet or smart phone.
The test attempt must be your own work. Do not copy from another student. Refer to the JCU Policy

Library – Student Academic Misconduct Requirements policy, which can be accessed at: https://www.jcu.edu.au/policy/student-services/student-academic-misconduct-requirements-policy.

By submitting your answers online you are acknowledging that the answers are entirely your own work.
Submitting Assessments
As an Online student all of the on course assessment that you do will need to be submitted electronically. You will not be expected to forward hardcopies of your assignments to your lecturer.
Specific instructions with respect to how to submit your different assessment pieces can be found in section 4.1 of your Subject Outline.
Release of Marks/Results
In most instances your lecturer will publish the assessment related scores that you achieve via the MyGrades facility within LearnJCU. Typically they will advise the class via an announcement or email that such scores are available for viewing.
To access MyGrades you need to first click on the Tools option in the LearnJCU left hand side menu area and then look for the link titled MyGrades. Clicking on this link will result in your individual Grade Centre record displaying.
If your lecturer is using an alternative approach with respect to releasing assessment related scores they will advise you accordingly.
Online Presentations
If you are required to do an online presentation there are various platforms available to help facilitate this process. Explore the group tools available to you in LearnJCU. You can also explore the following:
• Blackboard Collaborate
• YouTube
• Windows Movie Maker
• Macs iMovie
• Powtoon
• iOS & Android
• Zoom.us
Final Examination
If your subject requires you to sit a Final Exam, JCU has arranged external exam centres around Australia.
Your exam centre will be assigned to you based on your Semester Residential Address in eStudent and you will be sent a letter advising the centre details. Therefore it is vitally important that you have the correct address details lodged on e-student.
If you are an external student living in reasonable proximity to Cairns or Townsville, your exam location [campus + room details] will be published via the Students Online area of the JCU website. Visiting this area of the website will provide you with an access path to your personal exam timetable.
Please note that a draft exam timetable is published 7 weeks prior to the scheduled commencement date of the exam period. The final exam timetable is published 5 weeks before the commencement of the exam period. The examination period for the current semester has been scheduled to commence on 07/11/2015 and conclude on 20/11/2015.
If you have any questions with respect to your exam arrangements you should contact the Flexible Delivery Exams Officer on (07) 4781 6212 or email Exams-townsville@jcu.edu.au
Student Declaration

1. This assignment is my original work and no part has been copied/ reproduced from any other person’s work or from any other source, except where acknowledgement has been made (see Learning, Teaching and Assessment Policy 5.1).
2. This work has not been submitted for any other course/subject (see Learning, Teaching and Assessment Policy 5.9).
3. This assignment has not been written for me.
4. I hold a copy of this assignment and can produce a copy if requested.
5. This work may be used for the purposes of moderation and identifying plagiarism.
6. I give permission for a copy of this marked assignment to be retained by the College for benchmarking and course review and accreditation purposes.
Learning, Teaching and Assessment Policy 5.1. A student who submits work containing plagiarised material for assessment will be subject to the provisions of the Student Academic Misconduct Requirements.

Note definition of plagiarism and self plagiarism in Learning, Teaching and Assessment Policy:
Plagiarism: reproduction without acknowledgement of another person’s words, work or expressed thoughts from any source. The definition of words, works and thoughts includes such representations as diagrams, drawings, sketches, pictures, objects, text, lecture hand-outs, artistic works and other such expressions of ideas, but hereafter the term ‘work’ is used to embrace all of these. Plagiarism comprises not only direct copying of aspects of another person’s work but also the reproduction, even if slightly rewritten or adapted, of someone else’s ideas. In both cases, someone else’s work is presented as the student’s own. Under the Australian Copyright Act 1968 a copyright owner can take legal action in the courts against a party who has infringed their copyright.
Self Plagiarism: the use of one’s own previously assessed material being resubmitted without acknowledgement or citing of the original.

Student Declaration
1. This assignment is our original work and no part has been copied/ reproduced from any other person’s work or from any other source, except where acknowledgement has been made (see Learning, Teaching and Assessment Policy 5.1).
2. This work has not been submitted for any other course/subject (see Learning, Teaching and Assessment Policy 5.9).
3. This assignment has not been written for us.
4. We hold a copy of this assignment and can produce a copy if requested.
5. This work may be used for the purposes of moderation and identifying plagiarism.
6. We give permission for a copy of this marked assignment to be retained by the College for benchmarking and course review and accreditation purposes.

Learning, Teaching and Assessment Policy 5.1. A student who submits work containing plagiarised material for assessment will be subject to the provisions of the Student Academic Misconduct Requirements.

Note definition of plagiarism and self plagiarism in Learning, Teaching and Assessment Policy:
Plagiarism: reproduction without acknowledgement of another person’s words, work or expressed thoughts from any source. The definition of words, works and thoughts includes such representations as diagrams, drawings, sketches, pictures, objects, text, lecture hand-outs, artistic works and other such expressions of ideas, but hereafter the term ‘work’ is used to embrace all of these. Plagiarism comprises not only direct copying of aspects of another person’s work but also the reproduction, even if slightly rewritten or adapted, of someone else’s ideas. In both cases, someone else’s work is presented as the student’s own. Under the Australian Copyright Act 1968 a copyright owner can take legal action in the courts against a party who has infringed their copyright.
Self Plagiarism: the use of one’s own previously assessed material being resubmitted without acknowledgement or citing of the original.
Student signature(s)
i.………………………………………… Submission date ……../……../……. iv……………………… Submission date ……../……../…….
ii………………………………………… Submission date ……../……../……. v ……………………… Submission date ……../……../…….
iii………………………………………… Submission date ……../……../……. vi……………………… Submission date ……../……../…….

Leave a Reply

Your email address will not be published. Required fields are marked *